Los Angeles CIO: ‘Engage human stakeholders in every IT project’

Profiles in Power highlights public officials nationwide who are improving their communities through their dedication, enthusiasm, creativity and experience.

This week’s profile is Ted Ross, Chief Information Officer for the City of Los Angeles.

Public career highlights and education: As CIO for Los Angeles, Ross manages 462 employees that deliver enterprise IT services to 50,000 employees across 45 city departments and digital services to over 4 million residents. He was appointed to the position in 2015 and has over 27 years of private and public sector technology experience.

What I like best about public service: It is inspiring to come to work and make a difference in the lives of 4 million residents, 500,000 businesses and 48 million visitors in the City of Los Angeles.

The best advice I’ve received: There’s no such thing as technology projects – just people projects with technology (you have to fully appreciate and engage the human stakeholders in every IT project).

People might be interested to know that:  I live in the heart of urban Los Angeles, but love to get to nature just outside the city.

One thing I wish more people knew about city government: The government workforce is highly diverse and has some of the smartest people I have ever met (private or public sector).

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